NEW MSO/REPAIR NETWORK DASHBOARD: Our new MSO/Repair Network dashboard allows an MSO/Network to create, manage and measure their digital marketing efforts for one, some or all shops from a single dashboard.

As single indivdual can now manage emails, text messages, customer surveys, e-ads, prmos, and e-coupons all from a single web page!!!

NEW EMAIL TEMPLATE: This latest release allows users to cusomize their email template by choosing their own color scheme, the ability to add up to 5 branding images amd add a standared signature for all outgiong emails.

The new template also allows consumers to opt-out, chnage preferences, request appontments, forward your branded emails to others and answer a simple customer survey.

NEW BRAND and COLR SCHEME: We hope you like the new brand and color scheme.

Welcome to e-MarketPlace the world's most powerful consumer marketing and retention platform for auto body and repair shops.

Added: e-Raving Fans™, On-Line Service Helps Shops Collect, Control and Share Customer Reviews and Ratings

e-Raving Fans™ is a web based service that helps you capture, control and share validated customer reviews on your shop’s website, Facebook page and other internet sites. This new service will help you improve customer referrals, retention, closing ratios, web site traffic, and insurance relationships.

Customer referrals have always been an important part of a shop’s business and marketing strategy. Prior to the Internet, social media and other digital media, auto body shops would collect and post letters, post cards, and other customer comments, referrals and recommendations in their lobby.

In today’s world your auto body shop has multiple lobbies, your physical lobby as well as multiple on-line lobbies. Your shop’s on-line lobbies includes your website, Facebook page and any other internet sites consumers visit to determine if they want to have their vehicle repaired at your shop. The new e-Raving Fans™ service has been designed to your shop collect, control and share positive customer reviews, referrals and comments in your on-line lobbies.”

The e-Raving Fans™ service uses automated emails, text messages, a shop’s web page, smart phones, tablets and other devices to capture reviews, referrals and comments from consumers that have had their vehicle repaired at the shop. As soon as the consumer completes a survey or review request the shop is notified via an automated email. The shop can view the responses immediately on a PC, laptop, smart phone, or tablet PC, and then select one or more comments which are then posted to their website, Facebook page and other internet sites. Since the new e-Raving Fans™ service is integrated with Summit’s Help I Crashed My Car digital marketing platform, all existing Help I Crashed My Car users will receive it for free.